Showing posts with label mental health. Show all posts
Showing posts with label mental health. Show all posts

work, home, community and self: prescribed integration possible according to Harvard Business Review interview

Those who have follow this blog have tended to notice how I gather evidence that lavish praise on fulfillment, passion and happiness as part of your way of being and working. Indeed in a recent blogpost on branding - I embedded a slideshare which had as a headline, happiness as a business model, and another one on research by MTV - relating to happiness, engagement, and connection to peers.

Past re-incarnations of Harvard Business Review Articles (ah those were the days when I was a student) relating to leadership and management always talked about balancing acts, and managing trade-offs. But I guess that the tide has been turning over the years, and thank God they are now talking about "integration" - if Starbucks is about 3 places (home,coffee place,work), new leadership/management is about integrating: work, home, community and self.

Stewart D. Friedman, Professor at the University of Pennsylvania's Wharton School, states that addressing these integration of our four physical and psychological places and spaces will enable us to enjoy better: mental health, physical health, spiritual growth & development and leisure.

This is what we learned in the third sector years ago ;)

Check out the video
If you can't see the video then please click on this link






This video interview has practical implementation in the fantastic book and workbook called, "becoming a resonant leader" - (amazon link) - develop your emotional intelligence, renew your relationships, sustain your effectiveness by Annie McKee, Richard Goyatzis, and Frances Johnstone.

Outcomes Star - embracing the open organisation

Sharing an openly adaptable framework to assist service users on the road to final 'outcome' destinations

In my previous posts on engagement & trust and customer/client contributions to organisations' reach and wellbeing I sign posted various approaches that organisations and companies are undertaking to 'open' up their organisations. This enables them to open up their business processes so that they can be co-developed and co-shared with their various stakeholders, clients or service users.

Co-development, co-sharing expertise in a spirit of openess does a heck of a lot to engage those very publics and peoples whom you want to recruit to help transform lives. It all sounds quite far away and woolly when you can't see an example.

Outcomes Star Second Edition Released - keeping alive sharing & remixing under CC
Homelesslink has kept alive the spirit of an 'Open' organisation by maintaining the creative commons license on the Outcomes Star. This enables orgainsations and individuals to build on each other's efforts to create a better world so that knowledge doesn't become stagnant and is open to new creative possibilities.

The Outcomes Star in a nutshell
The Outcomes Star in a nutshell is an 'outcomes' framework that enables organisations to chart and measure the progress in terms of change (on a scale of 1-10) along several key dimension. These key dimensions are dictated by the sector for which it was developed. For example there are currently two flavours - homelessness and mental health.








Remix The Outcomes Star to suit your organisation
The Outcomes Star guides are released under Creative Commons (modify, attribute, no commercial profit) license. So if you can benefit from this, that would be fantastic.

About the Outcomes Star
Originally commissioned out to Triangle Consulting for its development to the London Housing Foundation. The mental health version, to my understanding, was co-developed between Triangle consulting and the Mental Health Providers Forum (MHPF). This mental health model, to my knowledge, still remains with the two mentioend before. The homelssness Outcomes star project has now been handed over - if you can put it that way, to homelesslink. There is an online system to support the Outcomes Star, and this has been developed by Jellymould Creative.

Resource(s)/Reference(s)

Outcomes Star - Main website
http://www.homelessoutcomes.org.uk/The_Outcomes_Star.aspx

Outcomes Star online System
http://www.outcomesstarsystem.org.uk/

homeless link - the new guardians of the Outcomes
http://www.homelesslink.org.uk/

Triangle Consulting - The research organisation hired to put together the star outcomes
http://www.triangleconsulting.co.uk/home/2008/5/8/recovery-star-published.html

Mental Health Providers Forum - Co-developers of the Outcomes Star Mental Health
http://www.mhpf.org.uk/

Creative Commons - open licensing for a co-constructive and creative future
http://creativecommons.org/

...given that every organisation is a microcosm of tribes!
tribal leadership book image

'why is it that you go into some companies and leaders seem to do everything wrong and yet that company does well and you go into sother companies and leaders seem to do evrything right and yet and nothing good happens?
The question and answer posed by Dave Logan to an interview with Stuart Varney on Fox, is that, 'it's cultural and has to do with these naturally occurring groups that happen within organisations'.

The book titled, 'Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization by Dave Logan, John King and Halee Fischer-Wright'explores organizational echo systems that are made up and run by tribes consisting of between 20 to 150 people.

Tribes coallesce into groups through shared mind-sets and worldviews about work, life and the cymbiotic relationship that culminates in work ethos or lack there of. And this is reflected in the language indivduals use to describe their current experience.

The heart of Tribal Leadership -on the level..erm, stage
Logan, King and Fischer-Wright designate the mind set stages as follows: "Stage 5," or the "Life is great" stage, is a plateau beyond "We are great" (Stage 4) and even further up on the scale of cultural improvement than "I'm great" (Stage 3), "My life sucks" (Stage 2), and "Life sucks" (Stage 1).

The goal as tribal leaders is to create more effective organisations and climates that nurture teams and individuals and to achieve this you've got to get them to stages 4 and 5.

Stages 4-5 are where real team-work whose fundamental foundation is shared values and these are based on triadic-relationships that releases individuals from the confines of 'lone ranger' hero roles that require so much energy and are typical of stage 3. At stage five you no longer consider competitors, but the possibility of how far can you go.
Stage 3 heroics, and you can read between these lines and imagine the mind sets and corresponding baggage that forms part of the make up of typical stage three archetypes. The main challenge is to demonstrate to this tribe that channeling their efforts collaboratively will reduce burn-out, nurture relationships and achieve even greater results. But they need to see this with a different mind-set.

Being a Multilingual Tribal leader who has been through the stages helps...
A tribal leader needs to be multilingual, and can only therfore coax and coach people into higher stages by understanding what behaviours need to be tansformed and what corresponding activities need to be undertaken within those mind sets including relationship building.

An organisation that consistently outperfomrs others as though it is on steroids, according to the authors and their research, are those that nurture and promote the majority of the invididuals within an organisation into stages 4 and 5.

The authors have created the tribal working model based on a study 24,000 people in over two dozen organization over an eleven year period.

But there are chances for tribal member to relapse into lower stages...
Tribal Leadership acknowledges the fact that negative external circumstances within organisations can trigger relapses that will spiral people down into lower stages. They authors provide examples of 'dot coms' that exprienced problems, went down the tubes and so did invididual with their corresponding behavioural responses to the crisis. The authors stated that they didn't know how to remedy this situation.

According to the book called 'Afluenza', by oliver james, he exaplains that extrinsic drivers are the very malady that propels people to depression and negative behaviour (this books quotes, tons, and tons of research). Individuals driven by extrinsic values define themselves by their title, achievement, bank account, CV, mortage, holidays, etc. As soon as circumstnaces arise that will shatter the status of this external driven because those very things that define him wil be taken away, then they will spiral ino lower stages.

As a leader within an organisation you have to understand each mindset, the corresponding language, the triggers and the leverage points that will propel people into higher stages of effectiveness.

This book is a definite must read ;-) I thoroughly recommend it.

Related books, articles & references...
Author's intervieved on fox business news - YouTube
http://www.youtube.com/watch?v=yybxMVkTH2A

How to Succeed? Make Employees Happy (Time Magazine)
http://www.time.com/time/magazine/article/0,9171,1818183,00.html

Guiding leaders to advance firms' tribes to higher values
http://www.philly.com/inquirer/entertainment/books/20080224_Guiding_leaders_to_advance_firms_tribes_to_higher_values.html

Tribal Leadership website
http://www.triballeadership.net

Cornell University School of Hotel Administration (US)
This niche site has some interesing research related to 'job satisfaction and well being'
You have to go through the search results to pick out the gems
http://www.hotelschool.cornell.edu/search/search.html?query=%22job+satisfaction%22

Google Scholar also produced some results that need to be filtered when loking a the terms Stress and profitability
http://scholar.google.co.uk/scholar?q=stress%2Bprofitability&hl=en&lr=

Afluenza by Oliver James (Paperback - 27 Dec 2007) (link to my amazon)

Love Is the Killer App: How to Win Business and Influence Friends by Pete Sanders and Tim Sanders (link to my amazon)

Working with Emotional Intelligence by Daniel Goleman (link to my amazon)

Emotional Intelligence: Why It Can Matter... by Daniel Goleman (link to my amazon)