Sharing an openly adaptable framework to assist service users on the road to final 'outcome' destinations
In my previous posts on engagement & trust and customer/client contributions to organisations' reach and wellbeing I sign posted various approaches that organisations and companies are undertaking to 'open' up their organisations. This enables them to open up their business processes so that they can be co-developed and co-shared with their various stakeholders, clients or service users.
Co-development, co-sharing expertise in a spirit of openess does a heck of a lot to engage those very publics and peoples whom you want to recruit to help transform lives. It all sounds quite far away and woolly when you can't see an example.
Outcomes Star Second Edition Released - keeping alive sharing & remixing under CC
Homelesslink has kept alive the spirit of an 'Open' organisation by maintaining the creative commons license on the Outcomes Star. This enables orgainsations and individuals to build on each other's efforts to create a better world so that knowledge doesn't become stagnant and is open to new creative possibilities.
The Outcomes Star in a nutshell
The Outcomes Star in a nutshell is an 'outcomes' framework that enables organisations to chart and measure the progress in terms of change (on a scale of 1-10) along several key dimension. These key dimensions are dictated by the sector for which it was developed. For example there are currently two flavours - homelessness and mental health.
Remix The Outcomes Star to suit your organisation
The Outcomes Star guides are released under Creative Commons (modify, attribute, no commercial profit) license. So if you can benefit from this, that would be fantastic.
About the Outcomes Star
Originally commissioned out to Triangle Consulting for its development to the London Housing Foundation. The mental health version, to my understanding, was co-developed between Triangle consulting and the Mental Health Providers Forum (MHPF). This mental health model, to my knowledge, still remains with the two mentioend before. The homelssness Outcomes star project has now been handed over - if you can put it that way, to homelesslink. There is an online system to support the Outcomes Star, and this has been developed by Jellymould Creative.
Resource(s)/Reference(s)
Outcomes Star - Main website
http://www.homelessoutcomes.org.uk/The_Outcomes_Star.aspx
Outcomes Star online System
http://www.outcomesstarsystem.org.uk/
homeless link - the new guardians of the Outcomes
http://www.homelesslink.org.uk/
Triangle Consulting - The research organisation hired to put together the star outcomes
http://www.triangleconsulting.co.uk/home/2008/5/8/recovery-star-published.html
Mental Health Providers Forum - Co-developers of the Outcomes Star Mental Health
http://www.mhpf.org.uk/
Creative Commons - open licensing for a co-constructive and creative future
http://creativecommons.org/
